RESEARCH & TESTING
I've planned and conducted a variety of research and usability test methods to understand the end-users behavior, mental model, beliefs and preferences.
INFORMATION ARCHITECTURE
I've defined the organization, structure, and hierarchy for sites, applications and software to help the end-user find and understand the information that they are seeking.
STRATEGY & DESIGN
I've created rich interfaces, simplyfing complex interactions to visually communicate which actions the end-user needs to take to complete their desired task.
DIGITAL.AI
2020-2023
Recruited by Digital.ai to lead, define, create and validate new user-centric experiences for their value stream management, devops, agile management, application lifecycle management, and enterprise version control software.
ERNST & YOUNG
2020
Recruited by Ernst & Young to research and user test the EY Entrepreneur Of The Year™ mobile application, a unique global program that supports and recognizes entrepreneurs as they unlock their ambitions, demonstrate vision, leadership and success.
AT&T
2014-2020
Recruited by AT&T to lead, define, create and validate a new user-centric experience for both the consumer support site and global navigation.
HOME DEPOT
2013
Recruited by Home Depot to create the user-centric vision, strategy and design for the pro ordering system and vendor compliance tool.
NEWPOINT MEDIA GROUP
2012-2013
Recruited by Newpoint Media Group to direct the team responsible for the user-centric vision, strategy and execution of the ux design for 5 real estate listing websites and corresponding mobile applications.
AT&T
2011
Recruited by AT&T to lead the multidisciplinary user experience research team responsible for heuristic evaluations, usability testing and human factors support for all B2B products and services.
CARTOON NETWORK
2010-2011
Recruited by Cartoon Network to lead the user experience, requirements and interface design for the massive muliplayer online game, Exonaut as well as the corresponding website.
MEMBERCLICKS
2008-2009
Recruited by MemberClicks to lead the design teams responsible for the user experience and design of 200+ organizational websites.
CENTERS FOR DISEASE CONTROL
2004 - 2006
Worked on location with the Office of Health Communications providing information architecture, user interface design and testing for 30+ divisions, offices and programs under the National Center for Infectious Diseases